UX strategy, digital experience audits, and CX assessment for healthcare, pharma, and regulated enterprise. Fixed scope. Fast turnaround. Executive-ready deliverables.
Internal teams are too close to the work. Agencies are too focused on execution. I occupy a different position — an outside perspective with inside-grade domain fluency in healthcare, pharma, and regulated enterprise.
Three engagement types — each defined by a clear scope, structured deliverables, and a process that protects your team's time. Fees are scoped per engagement following an initial conversation.
A fast, structured audit of your competitive landscape — when you need clarity quickly. Messaging, digital presence, UX patterns, and positioning gaps synthesized into a decision-ready deliverable.
A comprehensive heuristic evaluation and CX assessment of a single brand or product experience. Findings are prioritized by impact and framed for leadership — not a data dump, a strategic roadmap.
Continuous competitive intelligence for teams that need to stay ahead of a fast-moving landscape — without the overhead of a full-time hire. Structured as a quarterly commitment with monthly deliverables.
Every engagement follows a defined structure. No ambiguity about what happens when, what you'll receive, or what's expected from your team.
Not a fit for everyone — and that's intentional. These are the situations where I add the most value.
A defined, repeatable process with no ambiguity about what happens when — or what you receive at the end.
I take on a limited number of engagements at a time. If the timing is right, let's talk.